Partnership Criteria – ZERO Bills Alliance

Partnership Criteria

The importance of high standards

As a global alliance, ZERO Bills Alliance is highly selective when appointing independent firms, contractors or installers as members of the network. Although membership is completely FREE every firm interested in joining us is required to meet strict membership criteria and to pass our thorough due diligence review process aimed at protecting the good reputation of the alliance and member firms as well as to maintain the high standards of our network and member firms.

Existing members will also be subjected to ongoing, informal reviews from time to time in order to maintain the standards and confirmation of their ability to meet these criteria.

Our due diligence process consists of:

• An initial membership inquiry form
• Discussions with the longest established members in the country, if applicable
• A detailed application form to assess if key membership criteria are met
• Random on-site visit may be conducted by a ZERO Bills Alliance representative or appointed partner to review working practices
• Membership processing time varies depending on the complexity of the application, but typically the Board will be able to either make a decision or give initial feedback on the application within 1 to 2 weeks of receiving the application form. Partnership Criteria

ZERO Bills Alliance membership criteria

ZERO Bills Alliance’s partner selection criteria emphasis on quality control, experience and professional service standards across a range of disciplines and industry sectors aiming to help customers to reduce or eliminate their bills in their home and their business. These disciplines as listed below are what the firms will need to address and maintain in order to capitalize on the opportunity to represent a region exclusively. Partnership Criteria

• Valid proof of company/business ownership is required before a trade account can be established
• High professionalism and very strong ethical standards
• Good standing within your region
• An accredited member of the relevant local professional association
• Not affiliated with any competing international association or network of firms
• A one-stop solution center for our customers
• Reasonable overlap of core expertise targeting renewable energy, sustainability and energy efficiency
• A commitment to superior client and customer service
• A commitment to respond to all correspondences and customer inquiries within 24 hour
• Disclosure of any professional claims
• English speaking capacity at partner level
• Fees and margin transparency (no hidden costs and charges!)
• Encouraged use of ZERO Bills (0Bills) branding on website
• Committed to market the firm and to participate in the promotion of the network.
• Adherence to Strategic Partnership Agreement

To demonstrate your interest in ZERO Bills Alliance membership, please complete our initial membership enquiry form. For further information and to initiate a correspondence regarding partnership, please use our Contact Us form.