Shipping Alert: Peak Time is Here on 0Bills

Peak Times Require Extra Measures. 0Bills is experiencing exceedingly high order volume this period of the year.

As you will know, the UK solar industry is experiencing an unprecedented busy period as we lead up to the closure of the Feed-in Tariff scheme at the end of March. In order to fulfill the vast amount of orders being processed, 0Bills needs to make changes to services.

Larger Orders

All orders containing more than 100 panels must be placed into picking at least 48 hours prior to the requested delivery date. Failure to do this could result in your deliveries being delayed, which of course 0Bills would like to prevent.

ZEROhomebills.com and the Operator apologies for this short term adjustment to the service you have come to expect and hope that with the support of your account manager and order processor you can be assisted through the process with very little actual impact to your deliveries.

GUARANTEE YOUR STOCK

Order, pay for your goods, and arrange delivery as soon as possible.

The following are some of 0Bills’s top tips for being prepared for a rise in demand over the coming months.

• As soon as you have a confirmed order from your customer, order the required products in our solar webshop. Your stock will be immediately allocated
• Customer generated quotes for various product categories are eligible for a 30 day price protection guarantee which means you will never pay more for the goods but you will receive the full benefit of any price reductions that may occur
• Ensure your account is paid up to date – delays in making or processing payments may delay orders from being dispatched

There are good stock levels and new deliveries arriving every day but there’s always a risk of some products selling out so it is recommended to place your orders and arrange your deliveries in good time.

Product Guarantees

Cancellation and Returns